Privacy Policy

Effective July 13, 2018.

Starling Box knows how valuable your personal information is and we take your privacy very seriously. This Privacy Policy was written to make it clear how we collect, use, and share your information. This applies only to sites hosted by Starling Box and does not include third party sites we link to or are affiliated with. 

Information we collect and its use

1. We collect data you willingly provide us including your full name, address, email, account password, telephone number, credit card number or other payment information, and individual characteristics or tastes. This information allows us to ship and personalize your order as desired and may be used to contact you if necessary or send notifications we believe will be of interest to you. We will never sell or share your personal information to anyone outside of this platform. However, we may provide aggregate data to partners to explain our demographic, such as general location (cities or regions) or age range. Your individual information is not identifiable in this aggregate, and we will never share information that can be tracked to you, such as email, address, payment/credit card information, name, or telephone number.  Information about someone who is not a user but has been referred to us by a user will never be shared and can be removed if the person contacts us with a request to remove their information. 

2. We automatically receive data from you when you visit and interact with our Services. This data can include your IP address, web request, location data, device identification, and use of time on the Services, and is stored through cookies. These are files which identify your unique browser and device. This data is used to improve our Services and customize the experience for your browser. You may turn off these cookies in your browser settings but this can prevent you from accessing some of the benefits of our Services. 

3. Advertisers may track cookies or send web beacons in order to create targeted advertisements which we do not have access to. If we partner with affiliated third party businesses we will notify you and information related to the transaction will be shared with them. We are not responsible for sites we may link to or any of our partners. 

Exceptions

We reserve the right to make exceptions to this privacy policy we believe necessary in compliance with the law or court order. This is our privacy policy for you, written with the understanding that you have read and comply with our Terms of Use. Any changes made to our privacy policy will be published on this page with the date of modification. 

Important Information

We take appropriate measures to ensure your security and protection and seek to maintain good security hardware. However, we cannot guarantee your information is safe at all times due to hardware failure, security system hacking, and other factors. We do not knowingly provide products or services to children under the age of 13. If we learn a child under age 13 has registered for our services, we will delete their account and information immediately. Parents or guardians of the child may contact us to have the information removed. 

Questions

For questions regarding our Privacy Policy, please contact us at support@starlingbox.freshdesk.com